Troubleshooting

Not Responding on X/Farcaster

100 follower minimum on X/Farcaster. Below that? Use bankr.bot. Also: plain greetings ignored, put request early in tweet (before "See more" cutoff), make it actionable.

Nothing Happened

Be specific: include token name, chain, amount. "swap $10 of ETH to USDC on Base". Still failing? Open a ticket.

Wrong Token Swapped

Bankr follows instructions literally. "sell all tokens under $1" may sell BNKR. Be specific: "sell dust under $5, but keep BNKR and ETH". Trades can't be reversed.

Avantis Trades Failing

Market hours (commodities/forex not 24/7), position too small, insufficient USDC, leverage out of range, or Avantis API down. You can still close positions when API is down.

Position Closed Unexpectedly

Bankr doesn't close Avantis positions on its own. Protocol may close during extreme volatility. Check Avantis Twitter/Discord.

Balance Changed Without Trading

Normal — USD value fluctuates with market price. Your token quantity hasn't changed. Check Basescan if concerned.

Is Bankr Down?

Check #general on Discord first. When reporting: include platform, what's broken, when it started, error messages.

Bug Reports

Include wallet address, description, steps to reproduce. Every ticket is read. Don't duplicate across channels. Tickets closed if: not a bug, wrong format, or no response for 48+ hours.